Privacy Policy
Last updated November 4, 2026 · FTA Booking is operated by Bizinabox
This policy explains what FTA Booking (operated by Bizinabox) collects when Shops and Clients use it, and how it is used. For a booking, the Shop you book with is responsible for your information; FTA processes it on the Shop's behalf.
What we collect
- Clients: name, phone, email, language, appointment details and requests, reference images you upload, and contact details from signed forms (such as date of birth, address, emergency contact).
- Not stored: medical/health answers, ID images and Social Security numbers are not kept in our database. They are placed only in the signed form PDF delivered to the Shop (and to you).
- Payments: card details are entered on Stripe and never reach or are stored by FTA. We keep payment references, amounts and status.
- Shops and artists: account login, business details, portfolio images and settings.
- Technical: basic server logs (IP address, browser, pages requested) for security and troubleshooting.
How we use it
To run bookings, deposits, payments, reminders, consent forms and review requests for the Shop; to secure and fix the service; and to meet legal obligations. We do not sell personal information or use Client data for our own advertising.
Texts and email
Shops may send appointment confirmations and reminders, and — only with your consent — follow-up or review messages. Reply STOP to any text to opt out, or use the unsubscribe link in email. Message and data rates may apply.
Service providers
Stripe (payments), Railway (hosting and database), Twilio (text messages), Resend (email), and, when a Shop turns on review follow-ups, an AI service to sort replies. Each processes data only to provide its service.
Retention and your choices
Data is kept while the Shop uses FTA and as needed for legal, tax and dispute records. To access, correct or delete your information, contact the Shop you booked with or Bizinabox; we will help the Shop respond.
Security
Data is sent over HTTPS, each Shop's data is separated from other Shops, and access is limited to authorized staff. No system is perfectly secure; we will notify affected Shops of a breach as required by law.
Children
FTA is not directed to children under 13. Shops are responsible for age and guardian-consent requirements for their services.
Changes
We will post updates here with a new date.